Personalisation Resources

NAVCA- Personalisation Health Check

NAVCA has developed a diagnostic tool which focuses on personalisation in social care, but could be adapted for health services, or other services where personalised approaches are being developed. The tool aims to help development workers to:

* assess an organisations' readiness for personalisation
* help them identify areas of strength and weakness, new opportunities and development needs in relation to the personalisation agenda
* help produce a practical action plan to enable organisations to gear up for personalisation.

Link to NAVCA Personalisation Health Check and supporting guidance

ACEVO- Personal Budget Guides

As part of ACEVO's Personalisation Commission, the following guides have been produced to support third sector organisations in the transformation.

* An introduction to Personal Budgets
* How to cost appropriately with Personal Budgets
* Personalisation: Exploring the legal implications
* Personalisation: A new approach to marketing
* Developing a person-centered workforce

Getting Personal: measuring providers' progress towards personalisation

Voluntary Organisations Disability Group (VODG) and Social Care Institute for Excellence (SCIE) have worked together to develop this tool aimed at adult social care providers.  The tool looks at personalisation from four perspectives: Person, Team, Organisation and Market.

Link to Getting Personal

The second phase of the launch of this tool will be in December.

    Understanding Personalisation: Implications for third sector infrastructure and their work with organisations on the frontline

    This report, by Chris Dayson of the Centre for Regional Economic and Social Research, Sheffield Hallam University, provides a range of recommendations for local infrastructure organisations that would support front line organisations adapt to providing personalised services

    Understanding Personalisation Summary Report (pdf, 204kB)

    Health and Social Care Forum Presentations on Personalisation June 2010

    The Third Sector Health and Social Care Forum focused on personalisation in June.  They invited speakers from ADASS- the North East Association of Directors of Adult Social Services, the North East RIEP (the Regional Improvement and Empowerment Partnership), the Regional Department of Health Transformation Team and South Tyneside Adult Social Services.  These are their presentations.  The minutes from the Forum can be found on: http://www.vonne.org.uk/policy/health/forum/

    ADASS and the RIEP- Ian Hall, Policy and Project Manager

    Commissioning and Personalisation- Louise Bradshaw- Service Development Manager, South Tyneside Council

    Transforming Adult Social Care- Marion Usher, Programme Manager, Department of Health

    NETS(work) the North East Third Sector Learning Disability Provider Network Resources

    In February 2010, NETS(work) held its launch event.  Participants discussed the challenges and opportunities that personalisation holds for them as learning disability providers and proposed solutions for rising to the challenges:

    NETS(work) personalisation briefing

    Mental Health North East Personalisation Project Reports

    Chaos or Empowerment- full project report, November 2009

    Personalisation and Care Packages and Pathways- executive summary, May 2010

    Personalisation and Care Packages and Pathways- full report, May 2010

    Other MNHE resources on personalisation

    Progress for Providers- Helen Sanderson Associates

    This is a self assessment tool, developed by providers and commissioners, to help providers think about their progress in responding to the personalisation agenda. The tool particularly focuses on delivering personalised, individually costed services and individual service funds.  It was developed for providers supporting anyone who uses adult social care. This includes organisations that provide advice and guidance or equipment services. It was developed by providers of varying sizes with a user led organisation. 

    Progress for Providers tool.

    Self-Directed Support in Hartlepool 2006-2009

    Hartlepool has written a a report of their progress in developing Self-Directed Support in which they share the lessons they learnt  in the partnership working between Hartlepool Borough Council and In Control:

    http://www.in-control.org.uk/hartlepool-report-2006-2009