Administrative Assistant

Contract Type: 
Fixed term
Part time
Application deadline: 
Monday, 30 November, 2020 - 09:00
Fixed Salary
Pro Rata
Sunderland Counselling Service

An exciting opportunity is now available in Sunderland Counselling Service for a part time Administrative Assistant.  The post holder will work closely with the Office Manager to ensure the smooth running of this busy counselling service.  Key tasks will include receiving and processing client referrals including contacting clients to arrange appointments, fielding queries via telephone, email and letter, providing reception cover, creating letters, co-ordinating diaries, scanning and copying documents and the maintenance of an electronic client case management system as well as all internal IT systems.

Due to the nature of the work of the Service, it is inevitable that the post holder will come into contact with potentially distressed and vulnerable clients and support is available from team members in these circumstances as required. 

Generally the successful candidate will be based in the busy city centre base, however this post may involve home working whilst restrictions regarding COVID 19 and social distancing remain in place and therefore the post holder may be required to work confidentially from home.

Please contact Chris Sharpe, Office Manager if you have any questions regarding this post on 0191 514 7007.

Interviews will take place on Wednesday, 2nd December 2020 through Microsoft Teams.

For further information on this post, including how to apply, please visit where you will also find further details on the service Sunderland Counselling Service offers.

Salary – £18,278 (pro rata)

Contract type – Fixed term until 31st March 2021

Hours – Part-time – 22.5 hours (evening work will be required)

Closing date: 9am on Monday, 30th November 2020

Interview Date: Wednesday, 2nd December 2020

Location: Sunderland, Tyne and Wear