Do you hold a relevant Homelessness, Supported housing or customer service qualification (NVQ, HNC) or at equivalent experience of working within a similar role?
Do you have experience of working in a therapeutic manner to assist with recovery from trauma? Do you have experience of supporting individuals to maintain their own accommodation? Do you have experience of working within a Homeless organisation, supported housing, or local authority environment Housing department or a registered landlord?
Do you have good problem solving and analytical skills as well as a creative approach to supporting women who have experienced trauma? Do you have skills in working with and knowledge of, the issues faced by vulnerable people, including those with repeat homelessness, substance misuse problems, mental health problems, domestic abuse, exploitation and modern day slavery, or a history of involvement with the Criminal Justice system? Do you have resilience, positivity and an understanding of self-care? Do you have understanding of complex needs and trauma and the way they may manifest in the people we support?
If so, the Support Worker role may be the role for you.
Changing Lives is a national charity that supports over 14,500 people each year. We are a well-respected, growing organisation dedicated to supporting the most vulnerable people across the UK.
We began as a soup run supporting people who were homeless in the North East over 45 years ago, and are proud to still have our main base and central office in the North East. Since 1970, our services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, help for people in prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.
We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives.
About the job
To work with homeless women to ensure they have the skills and resilience to live independently through intensive, therapeutic interventions and support. To ensure the safety and security of all residents living in Changing Lives accommodation.