Community Support Worker Citywide

Contract Type: 
Full time
Application deadline: 
Wednesday, 24 July, 2019 - 09:00
Fixed Salary
Per Annum
Age UK Sunderland

J O B   V A C A N C Y

Community Support Worker Citywide

35 hours per week, £20,456 per annum

Age UK Sunderland are looking for a dynamic, forward thinking Community Support Worker who will be responsible for all aspects of the day-to-day co-ordination and supervision of our Community Support Clubs across the city.

The Community Support Worker will be part of our Front Door Service and be expected to work individually and as part of a team. This is an exciting opportunity to join our organisation and be part of current service offer as well as new developments.

Post:                       Community Support Worker Citywide

Responsible to:       Front Door Manager

Job Purpose

To be responsible for all aspects of the day-to-day co-ordination, support and supervision of Age UK Sunderland’s Community Support Clubs across the city.

Job Description

  • To supervise, support, develop, co-ordinate and evaluate all aspects of Community Support Club provision including volunteers, referrals, and meal provision into clubs.

  • Monitor and review attendance numbers to support future needs and developments within the service area.

  • Liaise with Volunteer Co-ordinator to recruit suitable volunteers to deliver Community Support Club services.

  • Support induction programme for Community Support Club volunteers and effectively support volunteers involved in the delivery of the Community Support Clubs.

  • Maintain the Charity Log database with Community Support Club information and effectively manage Club waiting lists. Produce reports and provide information in relation to Community Support Clubs as required.

  • Support the Essence Service Outreach programme as required and in the absence of other Community Support Worker.

  • Proactively promote Community Support Clubs, assist in mapping and monitoring, work with partner agencies to support and develop services where gaps are identified to support older people in the local area.

  • Work in partnership with other organisations to develop new clubs by maximising local resources and avoid duplication of services.

  • In the absence of the Community Support Worker responsible for transport coordination you will be expected to oversee Community Support Club drivers and transport.

  • Represent Age UK Sunderland within the local community where appropriate e.g. area committees.

  • Ensure financial requirements are adhered to by all Community Support Club Volunteers.

  • Work with AUKS finance team to ensure that financial systems and records are up to date and effectively managed.

  • To abide by and implement all policies and procedures of Age UK Sunderland, including being aware of responsible corporately and as an individual for Health and Safety policy.

  • To ensure compliance with GDPR regulations involving all aspects of data protection

  • To undertake all reasonable tasks, in keeping with the level of the post, as required by the Director

This post is subject to an enhanced DBS check

Person Specification

Post:                        Community Support Worker Citywide                                

Responsible to:      Front Door Manager

Essential Criteria

  • Understanding of and empathy with the needs and aspirations of older people

  • Strong understanding and experience of community development and its principles

  • Good experience of working with partner organisations

  • Experience of developing services

  • Educated to a good standard preferably with a qualification in Health and Social Care

  • Knowledge of Food Hygiene regulations

  • Ability to conduct risk assessments

  • Working knowledge of the logistics of transporting older people into a Community Support Club setting

  • Experience of managing staff and volunteers

  • Ability to manage workload and prioritise appropriately.

  • Substantial experience of working in a care environment

  • Commitment to working in the voluntary sector

  • Be innovative with enthusiasm to take on new challenges.

  • Be a dynamic self- starter

  • Demonstrate a flair for organising

  • A flexible approach to work

  • Maintain confidentiality at all times

  • Good understanding of data protection and GDPR principles

  • Be I.T. literate

  • Possess a full, clean driving licence, have access to a car for work or ability to travel


To request an application pack you can email or download one directly from our website  Alternatively send a large SAE for 93p to Age UK Sunderland, Bradbury Centre, Stockton Rd, Sunderland.  SR2 7AQ. Tel: 0191 5141131. CV’s are not accepted for this role.

Closing date: Wednesday 24th July 2019 at 9.00 am

Interview date: Friday 26th July 2019

Age UK Sunderland is an Equal Opportunities Employer.  Reg. Charity No. 1086995.  Reg. Co. No. 4199449