As the Compliance and Maintenance officer you will play an important role across the Tyne Group maintaining the safety of our properties and helping to keep our residents safe and secure in their homes. You will support the business to ensure we are an excellent landlord by making certain that our compliance targets are met, for instance overseeing fire alarms, fire doors, legionella control, gas and electrical safety.
We are looking for a highly organised, observant, and motivated individual that can think outside of the box and look for problems before they occur. You will be required to be a driver with the use of a personal vehicle to visit all of our properties on a regular basis.
You must have an excellent understanding of the fabric of a property and be able to work methodically to solve issues, trace the root cause and make the best value for money decisions regarding the remedial actions.
You will log repairs with contractors, ensure they are done to a high standard and in a timely manner as well as carry out the occasional handyperson repair yourself. You should be able to communicate issues clearly to a range of people, including residents, staff, and external contractors.
Sometimes residents may feel that you are the person that they wish to discuss issues with initially, so it’s really important to be empathetic, a good communicator with strong active listening skills.
It’s a challenging job but an incredibly rewarding one.