Energy Advice Worker

Contract Type: 
Fixed term
Full time
Application deadline: 
Monday, 10 August, 2020 - 09:00
Fixed Salary
Per Annum
Citizens Advice Northumberland

Citizens Advice Northumberland has up to 3 vacancies for advisers within our Energy Project Team. As part of our commitment to being a flexible employer, applications are welcomed from candidates who are able to offer up to 37 hours a week.

Salary:                 £24,102 depending on experience.

Citizens Advice Northumberland offers free, confidential and impartial advice online, over the phone, and in person.  We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money and debt issues to problems at work, housing, benefits and consumer rights.   The Energy Project provides advice and information on a range of energy related issues including reducing energy costs through tariff comparison and switching, income maximisation, addressing debt or payment issues and promotion of energy saving measures. 


Funding from the Energy Savings Trust via the Energy Redress Scheme is allowing us to develop our energy offer in partnership with Northumberland County Blind Association.  Through this partnership, we will provide a home visiting service to target households not currently engaged in existing services of support, due to rural exclusion and physical and/or mental health conditions and/or disabilities, and in particular those suffering from sensory deprivation. 


We are looking for highly motivated individuals with relevant experience of providing advice and information and a desire to develop learning further.  You will have exceptional communication skills, excellent IT skills and a passion for the aims and objectives of Citizens Advice Northumberland.