General Office Administration Assistant

Employment
Contract Type: 
Fixed term
Hours: 
Part time
Application deadline: 
Thursday, 9 December, 2021 - 09:00
Based: 
Sunderland
Fixed Salary
£16,216
Pro Rata
Employer: 
Age UK Sunderland

J O B   V A C A N C Y

General Office Administration Assistant

1 year Fixed Term Contract

20 hours per week, £16,216 pro rata per annum

We require an experienced General Office Administration Assistant to work as part of a team providing a high quality and effective reception and administrative support service within the General Office, promoting excellent customer service and effective working relationships.

A good standard of education and sound understanding of data protection and GDPR is required with a willingness to undergo further training and development. The successful candidate must be self-motivated and the ability to work without constant supervision and as part of a team. The successful candidate will also have an understanding and empathy of the needs and aspirations of older people.

Job Description

Post: General Office Administration Assistant

Responsible to: Finance Manager

 

Job Purpose:

To undertake all administrative duties and assist in the smooth running of the General Office.

 

Main Responsibilities

• Answer telephone and reception enquiries from the general public.

• Welcoming visitors and using a sign in and out process

• To provide a comprehensive triage service to clients resulting in appropriate signposting/level of service

• Booking of meeting rooms.

• Cash handling, issue of receipts and recording all payments received.

• Ordering of stationery and monitoring stock.

• Filing, photocopying and word processing within the general office as required.

• Stamp and record all incoming mail and despatch to staff members and ensure that all outgoing mail is franked and processed accordingly.

• Be responsible for updating information database/charitylog.

• Administration tasks to support other services

• Maintain and update leaflet displays and monitor stock.

• Setting up rooms for internal and external users

• To abide by all policies and procedures of AUKS, including good awareness of GDPR & AUKS’s Health & Safety Policy.

• To undertake all reasonable tasks in keeping within the level of responsibility of the post as requested by your Line Manager or the Director.

 

Person Specification

Post: General Office Administration Assistant

Responsible to: Finance Manager

Essential Criteria:

• Good communication skills, both written and verbally.

• Good customer Service Skills

• Ability to work on own initiative

• Word processing/Excel processing and database experience.

• Experience of filing and photocopying.

• Handling cash and banking.

• A need to be self motivated and the ability to work without constant supervision and as part of a team

• Willingness to accept training courses involving the duties of the post.

• An understanding of the needs and aspirations of older people

 

This post is subject to DBS Enhanced Disclosure.

To request an application pack you can email enquiries@ageuksunderland.org.uk or download one directly from our website www.ageuksunderland.org.uk. Alternatively send a large SAE for 93p to Age UK Sunderland, Bradbury Centre, Stockton Rd, Sunderland. SR2 7AQ. Tel: 0191 5141131. CV’s are not accepted for this role.

Closing date: Thursday 9th December 2021 at 9.00 am

Interview date: Thursday 16th December 2021