General Office Administration Assistant

Contract Type: 
Fixed term
Part time
Application deadline: 
Thursday, 9 December, 2021 - 09:00
Fixed Salary
Pro Rata
Age UK Sunderland

J O B   V A C A N C Y

General Office Administration Assistant

1 year Fixed Term Contract

20 hours per week, £16,216 pro rata per annum

We require an experienced General Office Administration Assistant to work as part of a team providing a high quality and effective reception and administrative support service within the General Office, promoting excellent customer service and effective working relationships.

A good standard of education and sound understanding of data protection and GDPR is required with a willingness to undergo further training and development. The successful candidate must be self-motivated and the ability to work without constant supervision and as part of a team. The successful candidate will also have an understanding and empathy of the needs and aspirations of older people.

Job Description

Post: General Office Administration Assistant

Responsible to: Finance Manager


Job Purpose:

To undertake all administrative duties and assist in the smooth running of the General Office.


Main Responsibilities

• Answer telephone and reception enquiries from the general public.

• Welcoming visitors and using a sign in and out process

• To provide a comprehensive triage service to clients resulting in appropriate signposting/level of service

• Booking of meeting rooms.

• Cash handling, issue of receipts and recording all payments received.

• Ordering of stationery and monitoring stock.

• Filing, photocopying and word processing within the general office as required.

• Stamp and record all incoming mail and despatch to staff members and ensure that all outgoing mail is franked and processed accordingly.

• Be responsible for updating information database/charitylog.

• Administration tasks to support other services

• Maintain and update leaflet displays and monitor stock.

• Setting up rooms for internal and external users

• To abide by all policies and procedures of AUKS, including good awareness of GDPR & AUKS’s Health & Safety Policy.

• To undertake all reasonable tasks in keeping within the level of responsibility of the post as requested by your Line Manager or the Director.


Person Specification

Post: General Office Administration Assistant

Responsible to: Finance Manager

Essential Criteria:

• Good communication skills, both written and verbally.

• Good customer Service Skills

• Ability to work on own initiative

• Word processing/Excel processing and database experience.

• Experience of filing and photocopying.

• Handling cash and banking.

• A need to be self motivated and the ability to work without constant supervision and as part of a team

• Willingness to accept training courses involving the duties of the post.

• An understanding of the needs and aspirations of older people


This post is subject to DBS Enhanced Disclosure.

To request an application pack you can email or download one directly from our website Alternatively send a large SAE for 93p to Age UK Sunderland, Bradbury Centre, Stockton Rd, Sunderland. SR2 7AQ. Tel: 0191 5141131. CV’s are not accepted for this role.

Closing date: Thursday 9th December 2021 at 9.00 am

Interview date: Thursday 16th December 2021