Head of Crisis Services

Oasis Community Housing
Contract Type: 
Full time
Closing date: 
Monday, 1 April, 2019 - 09:00
Tyne and Wear

Head of Crisis Services, Gateshead (O.R*)

Starting Salary: £34,000, with the potential to increase to £38,000 per annum

Working Hours: 37 hours per week, Monday to Friday

Permanent Contract



Following the promotion of the current Head of Crisis Services, we are seeking to recruit a dynamic and ambitious person to fill this exciting and key role.  Working closely with the Director of Programmes as part of the Strategic Leadership Team, the successful applicant will be pivotal in developing and leading the Crisis Services of the charity. They will have specific responsibility for our homelessness day services including our key projects within those services Help to Rent Scheme and Basis Beds, as well as having responsibility for our Domestic Violence services.  Their role will be to ensure excellent and consistent support provision which is in line with the Oasis Community Housing ethos, values, policies and procedures.


The role is pivotal in delivering the current services and ensure they operate with best practice and that OCH implements cutting edge innovation. They will be responsible for developing and growing these services in line with evidenced need and the OCH strategy. They will have responsibility as the organisational Safeguarding lead for Adults and be responsible for the quality assurance and data across Crisis Services. The successful candidate will also provide Christian leadership within the charity and its activities.


The successful candidate will be qualified to NVQ 3 or equivalent with extensive and demonstrable experience as a manager including management and development of health and safety, finances, safeguarding, needs and risk assessment, personalised and holistic support provision. They will have experience of working within a crisis response service and have knowledge of Safeguarding, Domestic Violence and Homelessness policy and legislation changes. They will have a mature and flexible approach; excellent emotional intelligence and self-awareness, with an ability to work calmly under pressure. Excellent interpersonal and communication skills, including the ability to build effective working relationships with other organisations are essential.


* The role has an O.R. to be a Practising Christian (Essential) (Employment Equality [Religion or belief] Regulations 2003 (Regulation 7 (2) a. and/or b (Genuine Occupational Requirement to be a Christian)


For more information and to download an Application Pack visit our website https://oasiscommunityhousing.org/what-you-can-do/vacancies/ (please note that CVs are not accepted).



Any offer of employment will be subject to satisfactory references.


Closing date for applications 9am on Monday 1st April 2019

Interviews will be held in Gateshead on Thursday 11th or Friday 12th April 2019


Oasis Community Housing is an Equal Opportunities

Registered charity no. 1107554


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