Independent Living Advisor

Contract Type: 
Part time
Application deadline: 
Friday, 17 July, 2020 - 14:30
Fixed Salary
Per Hour
Darlington Association on Disability


For an application pack please email or call 01325 489999  Unfortunately we do not accept CV's. 


2 x Independent Living Advisor posts available:  One post mainly based at Enterprise House, Darlington and one post mainly based at Cleveland Business Centre, Middlesbrough  Each post will also be required to work at other DAD premises as required.

To work alongside disabled people, carers and parents of disabled children who use direct payments, provide as much or as little support as necessary to enable the effective use of direct payments and provide guidance to those in receipt of funding e.g. Direct Payments, Personal Health Budgets, Individual budgets to live independently in the community.

Salary:                                    £9.37 per hour

Hours:                                    16 to 18.75 hours per week

Holidays:                                25 days plus bank and public holidays

Other benefits:                       Pension, Generous sick scheme, Additional holidays after 3 years of employment, Employer assistance programme.

Travel:                                    Mileage allowance are reimbursed for work related travel by car.

Main Duties:

  • Work with direct payment users to identify current and ongoing support they will need to manage their direct payment.

  • In discussion with direct payment users, provide the level of support required to enable the person to recruit staff of their choice and/ or implement their direct payment.

  • To work as a part of a team to ensure people using direct payments get a high quality support service

  • Be responsible for a specified case load in providing support.

  • Work with allocated new referrals to set up their direct payments (for Middlesbrough this includes establishing a payroll service and liaising with this provider).

  • Be responsible for providing high quality support, information and advice to direct payment users.

  • Be responsible for making accurate, factual records on DAD’s information management recording system.

  • Undertake a range of tasks throughout the project to support the smooth running of the team.

  • The post holder must be able to travel and have the appropriate insurance when using a vehicle for work purpose

Specific Tasks:

  • Ensure that all tasks are undertaken with regard to the Social Model of Disability and empower disabled people.

  • Support/facilitate DAD’s peer support groups.

  • Work alongside Service Co-ordinator and employer support team to support an identified number of direct payment users.

  • Support direct payment users in all aspects of their direct payment, which will include supporting to prepare adverts, job descriptions, person specification, advertising, short listing,providing support with setting up and conducting interviews, budget their direct payment

  • Ensure direct payment users are given choice, control and flexibility over the support they receive and also in the planning of their direct payment.

  • Work with direct payment users to ensure they meet and understand employer responsibilities. This will include setting up employer liability insurance and understanding the health and safety requirements of small employers.

  • Provide high quality, accurate and timely information and advice to direct payment users; including employer responsibilities and how to effectively use a direct payment.

  • Work with direct payment users to ensure that the Direct Payment Agreement is understood and the requirements around financial monitoring.

  • Work with direct payment users who are employing staff to identify ongoing support needs and identify strategies to meet these.Report and discuss these strategies at team meetings.

  • Ensure direct payment users records are kept up to date, and meet Quality Standards where appropriate, particularly in relation to providing information and advice.

  • Respond promptly to urgent requests for support and take responsibility for appropriate action. This may include liaising with social workers and other agencies.

  • Respond promptly to requests for information from the Project Co-ordinator.

  • Attend meetings as required.

  • Visit people in their own homes, where required.

  • Liaise with social workers / social services department to ensure new direct payment users have a smooth transition to direct payments.

  • Work with the team to identify new and innovative ways of attracting personal assistants into the workforce.

  • Work in liaison with other team members to maintain a personal assistant register and support direct payment users to access this.

  • Work with direct payment users to understand the necessity of carrying out recruitment checks, particularly in relation to children and vulnerable adults.

  • Work with people who employ assistants who are experiencing difficulties with grievance/ disciplinary.

  • Seek ongoing supervision to ensure high quality support is provided.

  • Follow established policies, procedures and practices.

  • To check and countersign DBS checks either within DAD’s registration with DBS or an electronic system

  • Keep up to date with current and future employment law, and health and social care law and work with the team to disseminate the information effectively.

  • Keep up to date with local policy, developing legislation, guidance and good practice.

  • Ensure all work particularly with direct payment users and outside agencies supports and embraces the Mission Statement of Darlington Association on Disability

  • Ensure direct payment users are treated with dignity and respect through ensuring equality of opportunity and maintaining confidentiality at all times.

  • Work in line with organisational and project policies and procedures, including personal safety procedures.

  • Work flexibly to ensure the project can meet the diverse range of needs of direct payment users.This includes out of hours work when need arises

  • To take responsibility, together with your line manager, for your own professional development and reflective practice

  • Undertake other tasks as deemed necessary by your line manager and /or DAD manager. This includes undertaking work within other projects to cover staff absence.


Person Specification



  • Relevant qualification in Health and Social Care


  • Working within a team setting

  • Working with / supporting disabled people to achieve personal goals.

  • Experience of interagency working.

Skills and Knowledge

  • Knowledge of the Social Model of Disability

  • Ability to work on own initiative and prioritise work on a daily basis..

  • Ability to maintain and respect confidentiality.

  • Extensive knowledge andof the principles of equal opportunities

  • Excellent communication skills on an individual and group basis.

  • Ability to relate to a wide cross section of people

  • Ability to keep accurate records and report of work undertaken and closely follow established processes

  • Ability to take responsibility for project development.

  • Ability to relate to a wide cross section of people

  • Ability to identify and seek supervision when needed.

  • Ability to give information and advice in a clear and accessible manner.

  • Ability to work and adapt in busy and changing work environment.

  • Knowledge of safeguarding processes

  • Knowledge of data protection.=



  • Ability to work flexibly to meet the needs of direct payment users and the organisation.




  • Relevant qualification in Health and Social Care


  • Personal experience of disability

  • Experience of working for an organisation underpinned by social model of disability

  • Experience of working with developing direct payments or supporting direct payment users to access them.

  • Experience of peer support

  • Experience of developing service user peer support

  • Experience of working with carers/parent carers.

  • Has HR/payroll experience

Knowledge / Skills

  • Knowledge regarding direct payment / personal budgets and the mechanisms / issues relating to accessing one.

  • Knowledge of community care assessment and models of self assessment(including adults, children and carers)

  • Ability to research and develop good practice.

  • Knowledge of employment law issues relating to employers of personal assistants, including health and safety and employment law

  • Knowledge of issues relating to protection of vulnerable adults.

  • Knowledge of issues relating to child protection.