Information and Advice Officer

Contract Type: 
Part time
Application deadline: 
Monday, 10 May, 2021 - 14:45
Salary Scale
Pro Rata
Age UK North Tyneside


£19,347 pa - £21,873 p.a. pro rata

(21.75 hours/week)


Age UK North Tyneside is looking for a self-motivated, organised and experienced Information and Advice Officer to support older people to access timely and accurate information and advice, through a variety of settings including telephone, digital, face to face appointments, home visits and outreach sessions.


The purpose of the role is to deliver a free, comprehensive, confidential and impartial generalist advice service, covering a range of subject areas including; welfare rights, community care, housing and local services to quality mark standards.


The successful candidate will be expected to support the delivery of the overall information and advice service but predominately the Later Life Goals programme.  Later Life Goals aims to provide one-to-one holistic advice and support, targeting the needs of older people who are experiencing a significant life event.  For example this could be a transition moment, such as retiring from work, a diagnosis of a health condition, an increase in care needs, or coping after a bereavement with a key focus on combating loneliness in North Tyneside.  


If you think you are the right person please visit our website via the following link for the online application form and further details on the role.


Age UK North Tyneside Job Vacancies


Age UK North Tyneside is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities.


Closing: 9am on Wednesday 19th May 2021


Only those candidates who have been shortlisted will be contacted.


Registered Charity No. 1049527