Information and Advice Worker

Contract Type: 
Full time
Application deadline: 
Monday, 25 October, 2021 - 16:30
Fixed Salary
Per Annum
Age UK County Durham

INFORMATION & ADVICE WORKER (Ref 21.14). NJC Scale 4.11 £21,748 per annum + pension contribution + generous holidays. Full time - 37 hours per week

An excellent opportunity has arisen to join an existing successful team providing Information and Advice to older people and assisting them with benefit enquiries.

If you want to work in an environment that makes a real difference to older people’s lives then this could be the job for you.  We are looking for applicants with previous experience of providing Information and Advice and handling welfare benefit enquiries and claims, with a proven track record of organisational skills. Based at our head office at Belmont Business Park, Durham you will be assisting with benefit enquiries and claims countywide and therefore a clean driving licence and daily access to a car is essential. The post will be subject to an enhanced DBS check.

Closing date for completed applications for this post is 4.30pm on Monday 25 October 2021

Interviews to be held on Wednesday 3 November 2021

For an application pack (CVs will not be accepted) please contact us via email: or write to Julie Nicholls, Age UK County Durham, 1st Floor Houghton House, Belmont Business Park, Durham, DH1 1TW quoting the reference number 21.14

As an IIP and Equal Opportunities employer we are committed to developing our employees and welcome applications from all sections of the community. Registered charity No 1122008