Learning and Programmes Manager

Contract Type: 
Fixed term
Full time
Application deadline: 
Monday, 25 October, 2021 - 17:00
Salary Scale
Per Annum
Chopwell Regeneration CIO

Chopwell Regeneration CIO is looking to appoint an energetic and experienced Learning  and Programmes Manager at The Bank in Chopwell. This post will lead on the development and delivery of vocational, educational, cultural and leisure programmes that run from The Bank. The successful candidate will have excellent community engagement skills and experience of producing programmes with regional partners that are driven by the interests and needs of local communities.

In addition, the successful candidate will have a proven track record of sourcing funding for programmes or training, and for successfully bidding for contracts from local authorities or other commissioning groups.

This is an exciting new role. You will be joining a small, friendly and driven team of four people who want to make a positive difference to people’s lives.

What is The Bank?

The Bank is a new social enterprise space in the heart of Chopwell, opening in October 2021. It will provide a welcoming space for our community to meet, eat, take part in activities and learn new skills. It will combine a range of services including a cafe, evolving training programmes, social events, and spaces for local businesses to start up and grow. 

More information about The Bank is available at www.chopwell.org/the-bank and on The Bank, Chopwell’s Facebook page.

Who is Chopwell Regeneration CIO?

Chopwell Regeneration CIO is a charity that was formed by residents of Chopwell in 2017. Our charity is dedicated to making Chopwell an even better place to live. Our 8 trustees work with over 130 members and 100+ volunteers from Chopwell to create grassroots projects that first and foremost benefit the people who live here. This includes everything from social events to training programmes, to our biggest project yet - refurbishing the former Lloyds Bank and turning it into a space that will become a well-used, valuable community asset.

If you work for The Bank, you work for Chopwell!

Quite simply, any staff working at The Bank work for the people of Chopwell. It is essential that every staff member we recruit, whatever their role, will be interested and engaged with the people who live here. They will encourage people who live here to get involved and they will be sensitive and responsive to the different needs and interests of the village.

Key information about the Learning and Programmes Manager:

Hours per week: This is a full-time position (37.5 hours per week), however we would be open to considering a job share for this role, or some degree of flexible working. This will be negotiated with the successful candidate(s) but it is essential you are able to sometimes work at weekends and evenings. This could be to deliver or supervise events running at The Bank or attend a meeting with Trustees and Chopwell residents.

Holiday: 6 weeks paid holiday per year (includes bank holidays)

Pay: £28,000 to £32,000 depending on experience

Pension: 4% Employer contribution

Place of work: The Bank, 19-21 Derwent Street, Chopwell, NE17 7HU

Reporting to: the Board of Trustees

Contract term: Initial fixed term contract for 1 year. 3 month probation period. We plan for this post to be extended but this is subject to funding.  

Key areas of responsibility:

The Learning and Programmes Manager will be responsible for a range of key activities at The Bank. These will include:

  • planning, organising and managing all training and education programmes, including engaging training providers and recruiting participants 
  • managing relationships with relevant accrediting organisations
  • evaluating all training and education, programmes, generating case studies and reports for Trustees, funders and partners as appropriate
  • securing and managing employability and health contracts, and working with Trustees to secure grant funding to support programmes
  • meeting output targets as required by the customer/funder through the design and management of delivery plans, making early interventions where necessary to ensure performance meets targets
  • working closely with The Bank’s Finance and Admin Manager to determine, monitor and manage budgets for all programmes and ensure their delivery on budget
  • developing and maintaining knowledge and understanding of relevant markets for training and grant funding in order to consider new business opportunities
  • ensuring programmes are delivered in accordance with current legislation, contractual/accrediting body requirements and The Bank’s policies and procedures including Safeguarding, Equal Opportunities, Health and Safety and Data Protection
  • generating news articles, photos and social media content to promote The Bank’s programmes
  • representing The Bank at relevant sectoral events, networks and forums
  • working with The Bank team to create a vibrant programme of social, cultural and learning activities for community members of all ages
  • supporting the Front of House Manager in establishing regular social and cultural events
  • recruiting, communicating with and supervising volunteers as appropriate.

Skills, behaviours and experience:


  • adept at spotting opportunities for programme development and securing funding through grants and/or contracts
  • a proven track record of facilitating or delivering employability or vocational training sessions
  • experience of delivering services to meet rigorous contractual and quality standards
  • experience in setting, monitoring and managing budgets
  • a demonstrable track record of creating and managing relationships with external partners and stakeholders to generate opportunities
  • experience of engaging diverse audiences through outreach and other methods
  • experience of working with community groups to produce activities and events
  • highly organised, with attention to detail and abilities to plan, prioritise, work under pressure and deliver to targets and deadlines
  • high level of initiative and motivation
  • ability to seek out solutions to problems
  • excellent interpersonal skills, the ability to work independently and in a team environment, to lead teams and motivate people
  • excellent communication skills, both written and verbal, including the ability to produce reports for Trustees and for external stakeholders and partners
  • strong negotiating and influencing skills
  • adaptable to change and willing to embrace new ideas and processes
  • fully IT literate in using Microsoft Office programmes
  • passionate and driven to carry out work that has a positive public impact
  • positive, friendly and approachable manner.


  • experience of managing or supervising volunteers
  • experience of working within a social enterprise, charity, arts or educational organisation
  • experience of working with both children and adults
  • knowledge of Chopwell and/or Gateshead services.

How to apply:

Please send an email to team@chopwell.org and include:

  • An up-to-date CV (no more than 3 sides of A4)
  • Brief description of your relevant skills and experience and why you are interested in this role (no more than 2 sides of A4)
  • Contact details of 2 referees

Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check.

We welcome applications from Chopwell residents. Any applicant living in an NE17 postcode who meets the essential criteria will be guaranteed an interview.

Deadline for applications: 5pm on Monday 25th October 2021.

Interviews: Monday 8th November and will take place at The Bank.

Start Date: Ideally December 2021 but we will be sensitive to candidates’ notice periods or personal circumstances that might prevent this. 

If you have any questions about the role, please email team@chopwell.org. We will try and respond as quickly as we can but please appreciate the Board of Trustees are all volunteers who work sporadic hours for the charity. 

We encourage you to read our business plan ahead of an interview. Find it here.