Money Advice Caseworker

Employment
Contract Type: 
Permanent
Hours: 
Full time
Application deadline: 
Wednesday, 26 June, 2019 - 09:00
Based: 
Sunderland
Salary Scale
£20460
£23469
Per Annum
Employer: 
Citizens Advice Sunderland

Citizens Advice Sunderland is currently seeking to appoint two experienced and highly motivated money advice caseworkers to join the team at our Sunderland office.

The successful candidate will have:

  • a minimum of 2 years’ experience in providing detailed casework on a full range of debt problems and be able to demonstrate a commitment good client care
  • excellent written and verbal communication skills
  • experience of maintaining targets and quality standards
  • good organisational skills with an ability to research, analyse and interpret complex information.

The successful candidate is also expected to maintain a minimum number of CPD points as part of their development and undertake accredited money advice training as required.

Strong IT skills and the ability to act effectively as part of a team is essential and you will have excellent written and oral communication skills.

Salary:  £20,460 to £23,469 (depending on experience)

No CVs – completed application forms only.

For an application pack, please email: vacancies@citizensadvicesunderland.co.uk

Citizens Advice Sunderland is an equal opportunities employer.