Primary Care Network Care Coordinator

Contract Type: 
Full time
Application deadline: 
Tuesday, 1 June, 2021 - 17:30
South Tyneside
Fixed Salary
Per Annum
First Contact Clinical

Primary Care Network Care Coordinator-South Tyneside

Do you have experience of delivering psychosocial interventions; have active listening skills, a high level of resilience and a passion for enabling people to make positive changes?

To support a positive shift in power and decision making that enables people to feel informed, have a voice, be heard and be connected to each other and their communities the South Tyneside PCNs are expanding their teams to include Social Prescribing Link Workers and Care Coordinators.

Personalised care means people have choice and control over the way their care is delivered, based on ‘what matters’ to them and their individual strengths, needs and preferences. Personalised care will provide more options, better support and joined up care at the right time. Personalised care has the potential to reduce health inequalities.

We asked the people who have experienced our service what matters to them in a worker. They said someone who is knowledgeable, can talk well, has a fun side, isn't timid, empathetic, not dominating and firm but fair. If you fit their description then we, and them, would love to hear from you!

As a Care Coordinator you will work with people to provide coordination and navigation of care and support across health and care services. You will act as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed. You will bring together all the information about a person’s identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.

You will be expected to work within clinical and community settings. You will support a caseload of people with complex social and emotional. This role will involve working across several teams, so you will be an enthusiastic worker, with excellent communication skills and a proven track record of high quality independent and team work. You will be caring, dedicated, reliable and person-focussed and enjoy working with a wide range of people. You will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team, be solution focussed and committed to providing people, their families and carers with high quality support.

Full training will be provided and you will receive ongoing supervision to ensure continuous personal development and support you to reflect on your practice. This is a fantastic opportunity to learn and grow in a company, which is developing at a fast-pace and transforming culture, behaviours and attitudes.

The Application Form and Job Description including Person Specification are available to download from

Assessment days will be held weekly followed by formal interviews.  Please submit your application as soon a spracticably possible as we reserve the right to close the advert when the required amount of applications are received.