Psychosocial Link Worker - High Intensity Users

Contract Type: 
Full time
Application deadline: 
Monday, 9 December, 2019 - 12:00
South Tyneside
Fixed Salary
Pro Rata
First Contact Clinical

A rare opportunity has arisen for someone to join an innovative service within health and social care in South Tyneside. First Contact Clinical is excited to be recruiting a Psychosocial Link Worker to join an evolving team within our Person-Centred, Community based Behaviour Change Service.

Do you have experience of delivering psychosocial interventions; have active listening skills, a high level of resilience and a passion for enabling people to make positive changes?

We asked the people who have experienced our service what matters to them in a practitioner. They said someone who is knowledgeable, can talk well, has a fun side, isn't timid, empathetic, not dominating and firm but fair. If you fit their description then we, and them, would love to hear from you!

You will be expected to work within clinical and community settings. You will provide psycho-social interventions to a caseload of people who are current high intensity users of emergency ambulance calls and unscheduled care interactions to support them to develop the knowledge, confidence and skills to manage their health and the impact it has on their day to day life. You will do this through using techniques such as goal setting, solution focussed therapy and motivational interviewing. You will be expected to deliver these interventions and build a therapeutic relationship to support and motivate people through behaviour change. This role will involve working across several teams, so good organisation and the ability to prioritise is essential. You will have excellent interpersonal skills, are proactive and sound administrative skills.

You will be an enthusiastic worker, with excellent communication skills and a proven track record of high quality independent and team work. Full training will be provided and you will receive ongoing supervision to ensure continuous personal development and support you to reflect on your practice. This is a fantastic opportunity to learn and grow in a service, which is developing at a fast-pace and transforming culture, behaviours and attitudes surrounding High Intensity Users of NHS services.

Come and be a key player in an innovative and evolving service in South Tyneside.