Referral and Key worker Co-ordinator

US Charity
22,126 per annum pro rata
Contract Type: 
Contract / Temporary
Part time
Closing date: 
Friday, 26 April, 2019 - 12:00
Tyne and Wear

uS is a North East charity which funds a range of sport and fitness activities for young people experiencing or at risk of developing mental health difficulties. 

Following a period of incremental growth the Referral and Keyworker co-ordinator role is a new post created to develop our capacity to provide bespoke fitness activities for young people. The post will be 8 - 10 hours per week, fixed term for 12 months.  There may be the opportunity for additional hours based on demand and further growth. The position is offered as either a fixed term employed role, or on a contracting basis.

The Referral and Keyworker co-ordinator will network with key agencies and activity providers, follow up all contacts and meet with young people, families and professionals to organise appropriate activities for individuals and small groups. They will allocate the on-programme support to key-workers who support young people intermittently throughout their programmes and in some cases attend activities with young people. It is anticipated that the post-holder will within their allocated time also act as a key-worker for some young people.

The postholder will need to be flexible to respond to the needs of our partners and the young people. As we work with young people hours are likely to reflect the school day for example: weekday afternoons and early evenings, weekends and school holidays - but we will agree the working pattern with the successful candidate. There is no central uS office and when the postholder is not undertaking work with young people in the community they will work from home. Travel and work related expenses will be paid.

Prior to commencing employment or contracting with uS, the successful candidate must hold an Enhanced DBS clearance and provide satisfactory references.

Applicants should ideally have a background in one or more of the following: sport and fitness: health and social care; education or youthwork.

The uS Referral and Keyworker Co-ordinator will:

1. Monitor receipt of all referrals made to uS
2. Respond in a timely manner to all referrals: setting up initial meetings with referral agencies, young people and parents as appropriate
3. Consult young people about their choice of activity
4. Plan group and 1:1 activities for young people: locating venues / contracting approved providers to deliver / allocating key-workers / facilitate introduction of young people to providers and / or key workers
5. Monitor the quality of provision and success of activities, including collation of feedback from young people, providers and referrers
6. Use and contribute to ICT packages to record and monitor work with young people
7. Support and ensure providers complete and submit monitoring paperwork as requested by US in a timely manner e.g. session registers, evaluation forms
8. Continue to develop our network of approved providers
9. Strengthen relationships with referral partners by providing a responsive offer for young people
10. Ensure that activities are well planned, and deliver a safe and enjoyable experience for young people, in line with policies and procedures.
11. Take proactive action, in line with policies and procedures, should safeguarding issues arise
12. Inform the Chief Operating Officer of all planned provision both to gain approval and to initiate key administrative procedures
13. Provide support and guidance to key-workers
14. Carry out key-work with young people (as summarised in criteria 19 – 29 below)
15. Attend relevant meetings
16. Attend relevant training
17. Carry out other reasonable duties requested by the Chief Operating Officer
18. Promote the benefits of exercise and fitness of mental well-being

Keyworker activity will include:

19. Working face to face, meet and engage young people at programme start and as appropriate on-programme
20. Identify young people’s particular needs, concerns, interests and personal goals
21. Monitor progress on programme with both young person and provider
22. Proactively work with the young person and their support network, including providers, to keep or re-engage them in activities.
23. Support young people with their chosen exit strategy be it to another uS or community activity as appropriate
24. Support providers delivering groupwork
25. Contribute to the evaluation of activities people by completing and returning feedback forms
26. Accompany young person to sport / fitness activities in the community e.g. a Zumba class
27. Ensure that young people are travelling safely to and from activities, and where applicable support the young person to develop their confidence to travel and engage independently.
28. Gather feedback from young people to encourage engagement, and to support programme development.
29. Liaise closely with the uS Referral, referring agencies and parents/carers as appropriate to support the young person.

Please email to request full job description /person specification, and details of how to apply.