Social Inclusion Coordinator

Contract Type: 
Full time
Application deadline: 
Monday, 13 December, 2021 - 09:00
Fixed Salary
Per Annum
Age UK Sunderland

J O B   V A C A N C Y

Social Inclusion Coordinator

Permanent Contract

35 hours per week, £21,003 per annum

The successful applicant will be responsible for day-to-day coordination, operation and development of Age UK Sunderland’s social focus service. You will need to be able to demonstrate experience of delivering practical, social and emotional specialised support to individuals who are socially isolated and experiencing low level functioning mental health issues (i.e. depression, anxiety etc.).

Applicants must have at least 2 years’ experience of working with adults with low level mental health issues with a focus on preventative intervention. The successful candidate will need excellent communication and organisational skills and a flexible approach to work.

Applicants must possess a full driving licence and have access to a car for work.


Job Description

Post: Social Inclusion Coordinator

Responsible to: Essence Manager

Job Purpose

To provide practical, social and emotional specialised support to individuals who are living with a functional low level mental health condition such as anxiety, depression and low mood.

Job Description

• To ensure the provision of innovative interventions and continuous practical, social and emotional support to those living with a low level functional mental health condition.

• To develop a mental health well-being assessment plan for the person, which identifies the desired action necessary in a bid to reduce anxiety and depression resulting in increased confidence and independence, establishing and negotiating barriers to achieving and maintaining a better quality of life.

• To manage an active caseload.

• To act as a social prescriber, navigator and a listening ear.

• Carry out a continuous mapping exercise of available and appropriate services.

• Promote a self-management approach which will look to empower people with a functional mental health condition to help themselves through a variety of support models.

• Encourage and support the person to move into mainstream services, groups and activities, which can accommodate their needs and interests.

• Build a peer network that is supportive and offers opportunities for self-help.

• To actively promote the service in the community and partner organisations

• To support the recruitment, training, and development of volunteers involved in the delivery of the Social Focus project

• To keep accurate records of clients and volunteers on Age UK Sunderland database in line with GDPR requirements

• To act as a Safeguarding Alerter

• To abide by and implement all policies and procedures of Age UK Sunderland, including being aware of responsible corporately and as an individual for Health and Safety policy.

• To undertake all reasonable tasks, in keeping with the level of the post, as required by the Director

This post is subject to an enhanced DBS


Person Specification

Post: Social Inclusion Coordinator

Responsible to: Essence Manager

Essential Criteria

• Have a proven record of supporting older people with a low level functional mental health condition, using face to face work and supporting the delivery of interventions and self -help.

• Educated to a good standard preferably with an NVQ3 in Health and Social Care or relevant experience

• Experience of conducting assessments with people living with a functional mental health condition and co-producing individual support plans

• Proven experience of being able to motivate and enable change in people living with a low level mental health condition

• Be able to promote positive mental health and address mental health issues

• Experience of supporting people living with a low level functional mental health condition to access services and support.

• Ability to manage a busy caseload and prioritise appropriately.

• Possess excellent communication skills to deal with highly sensitive and emotional issues on a frequent and unpredictable basis.

• Have a good understanding of volunteering and demonstrate evidence of the ability to recruit, train and retain volunteers.

• Have knowledge of Safeguarding vulnerable adults

• Commitment to working in the voluntary sector

• Be innovative with enthusiasm to take on new challenges.

• Have excellent organisational skills

• Ability to respond effectively to unplanned/ emergency situations.

• A flexible approach to work

• Maintain confidentiality at all times

• Have excellent IT skills, with ability to produce reports, databases and other key IT project management tools.

• Possess a full, clean driving licence and have access to a car for work


This post is subject to DBS Enhanced Disclosures

To request an application pack you can email or download one directly from our website Alternatively send a large SAE for 93p to Age UK Sunderland, Bradbury Centre, Stockton Rd, Sunderland. SR2 7AQ. Tel: 0191 5141131. CV’s are not accepted for this role.

Closing Date: Monday 13th December 2021 at 9.00 am

Interview Date: Thursday 16th December 2021