Telephone Befriending Coordinator

Contract Type: 
Fixed term
Full time
Application deadline: 
Wednesday, 12 August, 2020 - 12:00
North Tyneside
Fixed Salary
Per Annum
Age UK North Tyneside

Telephone Befriending Coordinator

£20,766 per annum

36.25 hours per week

 (Fixed Term until 31/03/21 with possibility of extension)


Age UK North Tyneside is looking for an enthusiastic and dynamic person to support the charity services to help implement and deliver our new 2025 strategy, contributing to the organisations mission ‘to help people make more of life’.


Since Covid-19, Age UK North Tyneside has faced the challenge of overcoming barriers to services that enable people in later life to engage in social interactions.  Telephone befriending was introduced to expand and continue our befriending service through regular, friendly telephone conversations with volunteers. The success of this service means that we now have an exciting opportunity for a new Telephone Befriending Coordinator to support in the development and delivery of this programme.


The successful person will support in the expansion of this service by seeking out opportunities for improving engagement in hard to reach areas, developing referral pathways, recruitment and co-ordinating the recruitment and induction of volunteers, matching customers with suitable volunteers and communicating with them and the customers throughout their journey with Age UK North Tyneside.


If you think you are the right person please request an application pack can be obtained from

Age UK North Tyneside is part of the Disability Confident Scheme and is proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities.


Closing: 12 Noon on 12th August 2020


Only those candidates who have been shortlisted will be contacted.


Registered Charity No. 1049527