Visual Impairment Advisor - fuel poverty

Contract Type: 
Fixed term
Part time
Application deadline: 
Monday, 10 August, 2020 - 09:00
Fixed Salary
Pro Rata
Northumberland County Blind Association

Sensory Impairment Advisor (fuel poverty)









Northumberland County Blind Association has 2 vacancies for advisers within our Energy Project Team.


Northumberland County Blind Association offers free, confidential and impartial advice online, over the phone, in person and to community groups.  We give Blind and Visually Impaired people the knowledge and the confidence they need to find their way forward.


 We help with everything from providing equipment such as magnifiers, to demonstrating the benefits of using technology to those who have never engaged before. 


The Energy Project provides advice and information on a range of energy related issues including reducing energy costs through tariff comparison and switching, income maximization, addressing debt or payment issues and promotion of energy saving measures.


Funding from the Energy Savings Trust via the Energy Redress Scheme is allowing us to develop our energy offer in partnership with Northumberland Citizens Advice.  Through this partnership, we will provide a home visiting service to target households not currently engaged in existing services or support, due to rural exclusion and physical and/or mental health conditions and/or disabilities, and in particular those suffering from a visual impairement . You will help deliver support through two distinct elements:


1. Helping clients become confident in using technology to enable them to use online apps to compare energy prices and save money.


2. To demonstrate and issue magnifiers and other equipment to enable clients to manage their energy controls with confidence.


We are looking for highly motivated individuals with relevant experience of providing advice and information and a desire to develop learning further. Full training will be given to deliver the sensory equipment element. You will have exceptional communication skills, excellent IT skills and a passion for the aims and objectives of Northumberland County Blind Association 


Salary:        pro rata £21,373


Hours:       18.5 hours per week


Contract length:  This is a fixed term position for 2 years subject to funding


Location: You will have an office base but will be expected to travel across Northumberland dependent on need. We would consider flexible home working


Closing date:         9.00am Monday 10th August 2020


Interviews:              Week commencing 17th August


Applying for the job:


To find out more about the role and to request an application pack, contact:

01670514316 ( phone is only manned part time)   


Northumberland County Blind Association is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities.