Call for Community and Voluntary sector to complete short skills survey on gaps in welfare benefits knowledge

Social enterprise Society Matters CIC is looking into skills gaps that are challenging the community and voluntary sector, particularly with respect to understanding the complexities of welfare benefits such as Universal Credit and PIP, and is calling for as many people across the sector to complete a survey.

The team at Society Matters needs to understand the gaps that exist because they are looking for ways to support the sector at a time when investing in training is not currently on the agenda. Hundreds of paid staff and volunteers from the sector who have attended Society Matters’ social welfare training have said that without the right skills and knowledge they had found it difficult to provide the right help to the communities they support, and that once they understood the detail of the benefits being claimed by many of their clients they had so much more confidence, just after a few hours spent on learning and development. So as an incentive those who complete the survey will have a chance to win a free welfare benefits training course for up to 12 people early in 2021.

Lee Booth, Trading Manager at Society Matters CIC, who’s leading the survey explained “this year has been challenging for us all, but the community and voluntary sector has stepped up to make such a difference to so many people’s lives, and we send our sincere thanks. Through completing this survey the community and voluntary sector can help us to design programmes that can be delivered free to those who need it most, but don’t have the resources to pay.”

Complete the survey at office forms.