Charity Digital Skills Report 2019

The Charity Digital Skills Report 2019 has been launched by Zoe Amar and The Skills Platform. Now in its third year, the Report is drawn from a survey of the digital skills landscape across the sector.

Headline findings are:

  • More than half of charities (52%) don't have a digital strategy
  • More than two thirds of charities (67%) want to use digital to increase their impact
  • Funding continues to be the biggest challenge for charities with digital
  • Less than a quarter of charities (23%) have a clear strategy for how digital can help achieve their goals
  • Charities still want more from their leaders in digital
  • Most charities (68%) rate their board’s digital skills as low or having room for improvement
  • There is clearly a substantial digital skills gap on boards
  • Increasing staff’s skills and retaining talent has become less of a priority when developing skills
  • 57% want their leaders to understand trends and how they affect charities
  • If the way their charity uses digital doesn’t improve, 36% of respondents are unsure if they will stay in their role in the long term
  • Just over a third (34%) feel that digital transformation is being led from the top
  • More than half (53%) of charities are aware of emerging tech developments but aren’t planning for them yet
  • 58% say that their charities have fair to low skills in digital leadership

The summary, full report and sector responses can be read at