Coronavirus - up to date advice and access to the online community for NE VCSE organisations and fundraisers

This page will be updated with useful information and links to resources to support you.

In addition, VONNE has set up an online community on Knowledge Hub to be used as a platform for sharing Covid-19 resources and information as it emerges. Please do use the platform forum to post anything useful, including blogs, and to communicate with us and the wider VCSE sector about the support you need. Register here for the VONNE Covid-19 Knowledge Hub group.

Help VONNE, VCSE Local Infrastructure Organisations (LIOs) and members of the NE Funders Network to understand the ongoing impact of COVID-19 on you and your beneficiaries by filling in our latest impact survey. The findings will help us effectively represent the sector and influence how funders focus their support, both now and in the future recovery period. The survey will be open until 9am on Monday 4th May:

What we're doing

VONNE is following government advice and our staff team is working from home to deliver our services and you can contact us by phone as usual on 0191 233 2000 or via email at

We are using digital technologies to enable us to work. Holding virtual staff meetings using Zoom, helping staff to stay connected using Slack, and encouraging staff, where able, to volunteer in their local communities by looking out for their neighbours.

VONNE is in regular contact with the region's local infrastructure organisations to share information and work together to understand the sector's needs. We will be coordinating responses as the situation develops.


As so many organisations have had to adapt so quickly to deliver services online, the Safer Culture North East partners have developed the first in a series of bitesize fact sheets to ensure you are still able to keep people safe. Find out more on the Safer Culture North East resources and training page.

Digital service delivery support

Charity Digital has collated some great information covering health and safety, resilience, planning and offering reassurance and clarity to staff.

Third Sector Lab and SCVO Digital have created an open access google doc to support charities with their digital service delivery. It will be edited and updated regularly.  SCVO also have this webpage which gives an overview of the key principles around digital service delivery.

The Charity Digital Code website has a range of tools and resources around the Code's 7 principles which includes resources to help with digital skills development.

Catalyst have pulled together some great resources, covering practical advice for working from home and signposting sources of further support. The Catalyst support page will be updated regularly.

What is COVID-19?

COVID-19 is the name for what we've come to know as coronavirus. Coronaviruses are a group of viruses common across the world, and COVID-19 is a new strain, first identified in Wuhan in China in January this year.

Symptoms, which present around 14 days after coming into contact with the illness, include a cough, a high temperature and shortness of breath. If you experience these symptoms and become worried, call NHS 111 or go to the NHS 111 coronavirus advice website. Do not go to your GP or visit other healthcare environments. 

Full Fact has generated a fact check page to help dispel any false information about the virus. 

Preventing the spread

Wash your hands often with soap and water for at least 20 seconds (as long as it takes to sing Happy Birthday twice over) or use an alcohol-based hand sanitiser, particularly after using public transport. 

Supporting those experiencing discrimination

Members of some communities are experiencing acts of racism, discrimination and verbal abuse with the outbreak of the virus. Stop Hate UK is providing anyone experiencing or witnessing such discrimination with a confidential 24-hour third-party reporting service.

Support for other groups

Guidance for fundraisers and grant-holders

The Institute of Fundraising has also collated some information specific to fundraisers and the National Lottery Community Fund has issued specific advice on furloughing staff for its grant-holders.

Stay up to date

Keep up to date with the latest public information and advice regarding the virus at, and for more specific advice for the VCSE sector, here are some more useful resources:

The Small Charities Coalition is monitoring the situation and updates will be posted with the relevant date and time at

NCVO has also published some useful information at and a recent blog talks about what trustees should be thinking about in response to Covid-19.

NAVCA has a whole host of resources for the VCSE sector to support their Covid-19 response.