As Covid-19 has unfolded, charities have had to embrace remote working, digital fundraising and online service delivery as never before, so 2020 could prove to be a pivotal moment. This impact is one of the key changes explored as part of this year’s Charity Digital Skills Report, the annual barometer of the state of digital skills across the sector, which also measures long term changes taking place behind the scenes.
Digital skills are essential for digital evolution and this is the fourth year for the report. By tracking how these skills are changing year on year across the sector, insights can be offered into how other critical success factors in digital are changing, including strategy, leadership and governance. The cornerstone of all of this should be how charities are keeping pace with their users’ needs, which are likely to be changing rapidly during this time of wider digital adoption.
As the sector develops its use of digital further, new questions have been added to the report to explore access to funding and support needs in digital, to measure digital product development skills and understand how charities are factoring user needs into their digital activities.
This year Skills Platform and Zoe Amar Digital are delighted to have partnered with Catalyst on the report, a collective of UK digital agencies, funders and charities that works to improve the digital, data and design capabilities of charities and civil society organisations.
Dowenload it at report.skillsplatform.org/charity-digital-report-2020.