‘Shocks, knocks and skill building blocks’ is a new report leading digital inclusion charity Good Things Foundation, following a one-year programme of work in partnership with Accenture and Nesta. The report highlights the need for help for people to learn soft skills, such as increased confidence, better decision-making and resilience to setbacks, to lay the foundations for workers to embrace digital skills and thrive.
With the impact of COVID-19 on the jobs market starting to be felt and digital skills more important than ever, this report points to a proven route to employability success.
Working with 13 community partners and helping over 900 people, the programme focused on understanding the barriers faced by learners - and how these can be overcome to help close the digital skills gap. As a result of the programme, which was delivered remotely after lockdown hit, 70% of participants believe their digital skills have improved while 68% believe they are better prepared for employment.
The report highlights the vital role of hyperlocal community organisations, arguing they are best placed to help people build confidence and learn digital skills simultaneously. It also highlights the need to move away from a tick-list approach to skills - including digital - to one that accommodates natural changes and fluctuations.