Contract Type: Fixed term

Role Type: Employment

Hours: Part time

Application deadline: Saturday, August 24, 2024 - 09:00

Based: Gateshead

Salary: £22,513 Pro Rata

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Project Support

About Us

Our Vision

Sense Ability Matters’ vision is for the region to have a disabled and sensory loss community that is informed, empowered and resilient.

Our Mission 

1. Empower our community by giving them the tools they need to live independently and make positive decisions.
2. Help our community overcome adversity by increasing resilience and wellbeing.
3. Ensure our community are informed by providing first class information, advice and guidance.
4. Influence positive change locally, regionally and nationally for our community through strong stakeholder and relationship management.

Our Values

Supportive

We respond and adapt to the needs of the Vision and Hearing loss community. We respect and value all our community equally. We are committed to working together to achieve shared goals.

 

Trustworthy

We are accountable. We are open and honest in our approach. We are reliable, act with integrity and do what it takes to support those in need.

 

Caring

We are friendly and warm. We take time to listen and promote inclusivity. We treat everyone with dignity and respect.

 

Professional

We are passionate and strive to be the best. We actively seek new ideas and innovation to bring about positive change. We rely on evidence to make our decisions. We challenge ourselves to be bold and resourceful. We are determined in the face of adversity.

 

Multiply Officer

Sense Ability Matters (SAM) delivers a range of activities and services to support those living with sensory impairment and long-term health conditions in Gateshead and South Tyneside.

SAM has secured Multiply funding from Gateshead Council to deliver digital skills and improve employability as part of this role. 

The Multiply Officer will work with beneficiaries and volunteers to design and deliver weekly digital sessions. The delivery of basic digital skills will include accessing online forms, setting up client devices, digital safety and setting up online accounts such as email, online banking etc. Employability skills will support with CV’s and application forms, interview techniques, in work calculations, workplace behaviours and expectations.

The Multiply Officer will work across Gateshead and collaboratively with Partner organisations to maximise beneficiary outcomes. The role will also work with teams across Sense Ability Matters and the Partnership to ensure clients are able to access and benefit from the support the whole organisation can offer.

How to apply

If you are interested in this role please Email your CV and a supporting statement, of no more than 500 words, that highlights why you have the skills, knowledge and experience to be successful in this post.

 

Email: carol.mcallister@wearesam.org.uk    

(Please ensure you include the Job title within the subject heading)

Closing date: 9:00 am Friday 24^th Aug 2024

 

JOB DESCRIPTION

 

Job Title:                      Multiply Officer

Responsible to:          Project Coordinator

Responsible for:         None

Location:                     Gateshead

Hours:                          21 per week fixed term until end of March 2025, secondment self-employed tutor arrangements will be considered

Salary:                          £22,513 pa pro rata

Function                     

 

The Multiply Officer will work with beneficiaries and volunteers to design and deliver weekly digital sessions. The delivery of basic digital skills will include accessing online forms, setting up client devices, digital safety and setting up online accounts such as email, online banking etc. Employability skills will support with CV’s and application forms, interview techniques, in work calculations, workplace behaviours and expectations.

Main Tasks

Partnership & Collaborative Working

1. To establish a good working relationship with colleagues across the organisation.

2. To establish excellent relationships with beneficiaries, existing local community networks and other community services.

3. To work with the Volunteer Officer and local volunteers to support the delivery of network activity.

Digital skills delivery

4. To work with beneficiaries, volunteers and members to develop accessible digital sessions for SAM beneficiaries.

5. Working at a grass roots level, you will offer beneficiaries digital and employability support and activities to improve maths skills.

6. To design and deliver innovative sessions that engage beneficiaries whilst achieving digital and match outcomes.

7. To take a flexible approach to sessions, responding to beneficiary feedback and learning styles.

8. To deliver support in community-based settings as well as our centre. 

 To work with beneficiaries, other organisations and volunteers to establish and facilitate a range of social networks in response to local challenges

Evaluation and Reporting

10. To provide monthly performance reports to the Project Coordinator

11. To record outcomes and outputs on a regular basis through Charity Log and produce case studies and information for publicity materials

12. To continuously review progress and adapt delivery approaches to ensure the project’s success

13. To collect, store and review data in line with GDPR and funding requirements.

General Activity

14. To liaise with, promote, support and refer beneficiaries into SAM’s range of services and signpost to other relevant services as appropriate.  

15. To reinforce agreed rehabilitation actions and good practice with SAM staff and others who support clients in their rehabilitation needs.

16. To ensure all client information is accurately captured and maintained in line with GDPR. 

17. To promote SAM services in conjunction with the SAM business plan.

18. Attend team meetings and training relevant to the post, and statutory requirements

19. Provide information, advice and guidance to ensure that people continue to be supported throughout their vision and hearing loss journey.

20. To represent the organisation effectively to external organisations and to participate as required in local, regional and national events.

21. To work as an effective member of the SAM team, contributing to all aspects of development, innovation and engagement, as may reasonably be required taking account of the nature and scope of the duties of this position. The staff team is structured to enable team members to work cross functionally depending on experience and skillset even if their primary assignment is not to that area.
22. It is a requirement of all staff that they:

• Work to support the values of the charity. These promote respect of clients recognising their skills and entitlement to choice, dignity and independence.
• Work positively in support of the principles outlined in the organisation’s Equality and Diversity Policy.
• Assist in maintaining a safe working environment by attending training in basic and specialist health and safety as necessary, both on appointment and as changes in duties and the law require and to follow the requirements of the SAM Health and Safety at Work policy and any local codes of safe working practices.
• Comply with the requirement of the charity’s employment policies and procedures.

Special Requirements

 

The post will involve often working without direct supervision, occasional lone working and some working out of normal office hours.

A willingness to work in an environment with Guide Dogs is essential. 

The role will be delivered in a variety of locations, including client’s homes, places of work, local community etc, therefore a driving licence, access to a vehicle for work purposes and willingness to travel is required.

An enhanced DBS Disclosure is required for this post.       

 

PERSON SPECIFICATION – Peer Enablement Officer

 

EDUCATION	Essential	Desirable
GCSE grade A*-C Maths and English, or equivalent qualification	x
Level 3 qualification in Health & Social care or Community Development (or evidence of current up to date work towards)		x
Proficient use of the Microsoft Office suite of programmes	x
Knowledge of any database or CRM systems (e.g. Charity Log, SalesForce or others)		x
Teaching qualification		x
SKILLS
A good understanding of both the practical and emotional needs of clients with sensory impairments and/or other disabilities.	x
Excellent Partnership working and ability to build strong professional relationships at all levels.	x
Excellent organisational and project management skills with the ability to manage own workload, work independently, organise multiple tasks and achieve results without close supervision.	x
Be able to engage and communicate with beneficiaries and facilitate a network of activists	x
Creativity and resourcefulness to help identify solutions to problems, including designing/ delivering learning activity sessions & creating lesson plans	x
EXPERIENCE
Proven experience in providing people with Information, Advice and Guidance.	x
Partnership working and collaboration	x
Report writing and record keeping		x
Monitoring and reviewing individual progress	x
Project Evaluation		x
Project management in a community setting	x
Delivering adult learning	x
ATTRIBUTES
Develop relationships with internal and external contacts	x
Must possess high standard of integrity	x
A commitment to promoting equality and diversity	x
A flexible approach and willingness to learn and develop	x

 

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