Carers Support Coordinator at Durham County Carers Support
Contract Type: Fixed term
Role Type: Employment
Hours: Part time
Application deadline:
Based: Darlington
Salary: £24,924 Pro Rata
Salary Type: Fixed Salary
Location: County Durham
Role description: Project Support
17.5 hours per week, one year fixed term contract with possible extension. Actual Salary £12,462.05
Covering the Darlington area (hybrid working available)
We are seeking a highly motivated individual with a passion for helping others and a solid understanding of the challenges faced by Carers. The successful candidate will deliver information and support to Carers through various channels, including telephone, online, and face-to-face appointments in their homes and community venues. You will provide support by working in a solution-focussed manner that aims to empower Carers to make informed choices while enhancing their health and well-being.
Main Tasks and Responsibilities:
Information and Support: Deliver information, support, and advice to Carers via telephone, in-person meetings, email, written documents, and virtual platforms such as Zoom, Teams, and Skype.
One-on-One Support: Provide individualised support to Carers as needed and conduct support assessments for Carers accessing DCCS services using the Carers outcomes tool.
NHS Carer Break Funding: Ensure Carers are informed about NHS Carer Break funding, its criteria, and assist in completing relevant application forms for those interested.
Caseload Management: Manage your own caseload, maintaining up-to-date records and monitoring as required using Charitylog.
Referrals and signposting: Refer Carers to Social Care Direct for comprehensive Carer assessments when appropriate and direct Carers to relevant organizations that can offer additional assistance based on their individual needs.
Identifying Hidden Carers: Connect with GP surgeries, social care services, libraries, and community services within the allocated area to identify hidden Carers and provide them with information about DCCS services.
Welfare Benefits Support: Help Carers access appropriate welfare benefits to maximise their income and support their caring roles, including assistance with form filling.
Stay Informed: Keep up to date with changes in welfare benefits, Carer policies, and service provisions.
Collaboration: Work collaboratively with fellow Carer Support Coordinators to share knowledge and skills.
Meetings and Training: Attend meetings, training sessions, and events as required.
Subject to enhanced DBS check, references and full driving licence.
CVs will not be accepted
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