Privacy Policy

This privacy policy tells you what to expect when VONNE collects personal information about you.  This policy is effective from 1st March 2015 and any changes will be noted on this page.

For the purpose of the Data Protection Act 1998, the data controller is VONNE, 4th Floor, MEA House, Ellison Place, Newcastle NE1 8XS.  

The information you provide will be held in accordance with the Data Protection Act and may be used by VONNE and its agents to supply the services which you have requested.

What we collect

When you use one of our services (eg, sign up for an ebulletin or join VONNE as a member) we may collect the following information:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to events, surveys and/or offers.

How we use your information

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at vonne@vonne.org.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.  If you would like a copy of the information held on you please write to VONNE.

If you believe that any information we have for you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

E-Bulletins

We use a third party provider, CiviCRM, to send our ebulletins.  We gather statistics around email opening and clicks using industry standard technologies.  For more information please see Civi CRM's privacy policy.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of the VONNE website.  Google Analytics collects standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.  For more information please see Google's privacy policy.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Cookie Name Purpose

Session cookie

SESS<...>

When required, cookies beginning with 'SESS' are used to track an individual's persistent status, such as whether they are logged in.

Google analytics

_utma

_utmb

_utmc

_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

JavaScript

has_js

We use this cookie to track which browsers are capable of processing JavaScript. JavaScript is a scripting language which provides enhanced interactivity and visual effects.

Cookie acceptance

cookied-agreed-en

This cookie is used to record if a user has accepted the use of cookies on this website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.