Team Leader - Core Services at Carers Federation - Caregivers Connected Gateshead

Contract Type: Permanent

Role Type: Employment

Hours: Full or Part time

Application deadline: Tuesday, February 25, 2025 - 17:00

Based: Gateshead

Salary: £23,917 to 26,169 Pro Rata

Salary Type: Salary Scale

Location: Tyne and Wear

Role description: Senior Project Support

Join us at Carers Federation and make a lasting impact on the lives of All age unpaid carers living in and around Gateshead.

We are looking for an experienced, enthusiastic and hard-working individual to join our Caregivers Connected Gateshead Service as a Core Team leader, supporting the Service Manager and other Team leaders within the service.

The successful candidate will be part of a dynamic team dedicated to supporting Carers and Communities to identify Carers and enable access to Carer support services.

As a key member of the team, you will work alongside the existing Service Manager and have responsibility for the day-to-day line management and organisation of the delivery team including volunteers to ensure all aspects of the service is delivering to the highest of standards.

Job Role

Working closely with the Service Manager you will focus on supporting the team of Triage Assessment workers, Administrators, and volunteers in their day-to-day roles, focussing on efficiency in the delivery of all aspects of the service, ensuring all people, processes and systems are working together to drive operational standards and quality in the delivery of support to carers. You will also be responsible for  supporting the Volunteer Co-ordinator with recruiting and managing volunteers. You will also be the focal point of our planned engagement with BAME communities.

Requirements: 

Proven experience in a Team Leader role with the ability to clearly set direction and manage teams spread across large geographic areas

• Ability to build strong relationships and team ethos
• Experience of recruiting, co-ordinating and working with volunteers
• Experience of performance management.
• Good interpersonal, leadership and communication skills. 
• Good and problem-solving skills with a ‘can do’ attitude
• Ability to work independently, prioritise tasks, and manage time effectively.
• Excellent team player able to create a confident culture and working environment that empowers others. 
• Previous experience of the Health and Social care environment
• If your experience and interest aligns with our requirements, join us and help make a difference in the lives of Carers.

We welcome diversity and encourage applicants from all backgrounds to apply. We also welcome an informal discussion about the roles – please contact either:

Peter Thorp Service Manager: p.thorp@carersfederation.co.uk

Phil Kerr, Operations Manager: philipk@carersfederation.co.uk

This post is subject to medical, reference and enhanced DBS checks.

“Striving to promote equality and diversity throughout our service.”

Extended deadline: 28th February 2025

Interviews arranged  as applications received

Please apply online at www.carersfederation.co.uk/work-for-us and complete the application form. If you require any assistance please e-mail recruitment@carersfederation.co.uk

Please quote the reference (CS/CCG/TL) when applying for this role.

Carers Federation operates a smoke free site policy. Smoking is not permitted on any of our premises.

Carers Federation Limited is registered in England as a company limited by guarantee.