Head of Services and Programmes at NECA

Contract Type: Permanent

Role Type: Employment

Hours: Full time

Application deadline: Sunday, March 23, 2025 - 23:59

Based: Newcastle

Salary: £53,000 Per Annum

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Manager

About NECA

For over 50 years, NECA has been committed to supporting individuals and communities across the North East by providing free and accessible services that promote health and wellbeing.

As a leading provider of dedicated gambling support and education programmes across the North East, Yorkshire and Humber, we work to prevent and reduce gambling-related harm. Our expertise in delivering these essential services ensures that we continue to make a positive impact for our local communities.

Additionally, we have extensive experience in delivering community services, including Integrated Wellness programs, tackling food insecurity, community gardening, and employability training.

About the Role

NECA is seeking a strategic and dynamic leader to oversee the development, delivery, and evaluation of our Gambling Support Services and Education Programmes across the North East and Yorkshire and Humber regions. This role offers a unique opportunity to drive impactful change, ensuring the highest standards of service quality, compliance, and safeguarding.

Key Responsibilities

• Lead and implement long-term service strategies aligned with NECA’s mission.
• Establish and strengthen partnerships with external stakeholders.
• Oversee service operations, ensuring quality, compliance, and sustainability.
• Act as the Organisational Safeguarding Lead, ensuring robust safeguarding policies.
• Manage contracts and monitor service performance, ensuring regulatory compliance.

Key Requirements

• Proven experience in a leadership role within charity, health, social care, or public sector.
• Strong strategic planning and operational management skills.
• Demonstrated ability to build and maintain partnerships with stakeholders and external organisations.
• A deep understanding of safeguarding policies and compliance frameworks.
• Experience in contract management, performance monitoring, and financial oversight.
• A commitment to innovation and service improvement.

REWARDS & BENEFITS

• Access to Paycare Healthcare scheme.
• Scottish Widows Pension Scheme
• Life Assurance policy 2 x annual salary
• 4.8 weeks holiday increasing to 6 weeks after 1 years service plus bank holidays

A DBS check will be required.