Inclusion Support Worker at Your Voice Counts

Contract Type: Permanent

Role Type: Employment

Hours: Part time

Application deadline: Friday, August 29, 2025 - 12:00

Based: Gateshead

Salary: £24,888 Per Annum

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Project Support

About the role

This is a newly created role, and we are looking for someone with experience supporting people with a learning disability and/or autistic people to enable them to thrive in their employment. The Inclusion Support Worker will provide practical, organisational, and communication support, ensuring that reasonable adjustments are in place both within our organisation and with external partners.

The role exists to support—not supervise—the employees they assist, ensuring they can independently fulfil their responsibilities while receiving the necessary accommodations.

Main Responsibilities

• Support employees with lived experience to undertake their roles effectively, ensuring they can share their insights and contribute meaningfully.
• Facilitate reasonable adjustments, including transport arrangements, meeting preparation, and debriefing.
• Assist with communication, making complex information accessible and supporting with emails, letters, and work organisation.
• Advocate for the needs of the employees, ensuring their requirements are understood and met by our organisation and external partners.
• Maintain appropriate boundaries, empowering employees to do their jobs rather than doing tasks for them.
• Problem-solve creatively, finding solutions to barriers employees may face in their roles.
• Manage risk effectively, ensuring safeguarding procedures are followed.
• Support multiple employees, prioritising tasks and escalating concerns appropriately.
• Ensure confidentiality, particularly when supporting employees in roles that involve access to sensitive information.

Person Specification

Our values shape how we work, and the right attitude is essential. We operate in a dynamic environment, supporting a highly vulnerable client group.

Essential Skills & Experience

The person we are looking for will have:

• Experience working with people with a learning disability and/or autistic people in a support capacity.
• Excellent communication skills, with the ability to make complex information easy to understand.
• Strong emotional intelligence, building positive working relationships with those they support and other key stakeholders.
• A problem-solving mindset, able to find creative solutions to challenges.
• A clear understanding of role boundaries, ensuring employees are empowered rather than dependent.
• Good judgement, knowing when to intervene and when to step back.
• Knowledge of safeguarding procedures, with the ability to manage risk effectively.
• Strong organisational skills, able to support multiple employees and prioritise effectively.
• Confidentiality awareness, ensuring sensitive information is handled appropriately.
• A UK driving license and access to a vehicle for work use, able to support clients in their roles across Gateshead, Newcastle, South Tyneside and beyond.

What to Expect

You may have an office base but will spend much of your time working alongside employees in various settings, including community spaces, meetings, training centres and secure environments such as mental health wards.

You will need to engage with existing structures within health and social care, ensuring that reasonable adjustments are considered by all stakeholders.

Supporting individuals who may face significant barriers to communication and inclusion can be challenging, requiring patience, perseverance, and adaptability.

You will support our employees in a range of lived experience roles across Gateshead, Newcastle, South Tyneside and further afield meaning travel within a working day is to be expected.

All posts are subject to receipt of satisfactory references and a satisfactory DBS enhanced disclosure check

To apply, please complete the application form below and return along with your CV and a covering letter by email to jobs@yvc.org.uk no later than midday on 29^th Aug 2025.