Marketing Campaigns and Operations Officer at Citizens Advice Gateshead

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Contract Type: Permanent

Role Type: Employment

Hours: Full time

Application deadline:

Based: Gateshead

Salary: £27,999 to 30,111 Per Annum

Salary Type: Salary Scale

Location: Tyne and Wear

Role description: Officer

We are seeking an experienced and dynamic Marketing Campaigns and Operations Officer to join our Commercial team for an exciting new opportunity.

The role will play a major part in the continued growth of Society Matters CIC and Suitability—two core components of the Society Matters Group (SMG), which also includes Citizens Advice Gateshead (CAG) and the Society Matters Foundation (SMF).

Reporting directly to the Head of Marketing you’ll work closely with colleagues across marketing and operational leadership to ensure campaigns are data-driven, aligned with strategic goals, and true to our brand values.

What you'll be doing

  • Creating and delivering multi-channel marketing campaigns
  • Managing timelines, performance metrics, and budgets
  • Collaborating with internal teams and external vendors
  • Supporting content creation and website management
  • Promoting and coordinating events (both virtual and in-person), including logistics, publicity, and evaluation
  • Ensuring all marketing activity reflects the mission and ambitions of Society Matters Group

What We’re Looking For

  • 2–4 years of experience in a marketing role
  • Experience in the charity, social enterprise, or public sector (preferred)
  • Strong digital content creation and campaign management skills
  • Proficiency with marketing tools and social media scheduling platforms
  • Excellent communication, planning, and organisational skills

Ready to Make a Difference?

If you’re passionate about marketing with purpose and want to use your skills to drive real social change, we’d love to hear from you.

To continue with your application if you could please head to our jobs board https://cagateshead.jobs.people-first.com/jobs/search

Applying for a new job can be daunting so if you would like to chat to someone to find out more, please get in touch we would love to hear from you!

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