Marketing & Communications Coordinator at Daisy Chain
Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline:
Based: Stockton
Salary: £28,000 Per Annum
Salary Type: Fixed Salary
Location: Teesside
Role description: Officer
Post Title: Marketing & Communications Coordinator
Reporting To: Director
Strategic Oversight: CEO (Brand strategy, major announcements, reputational communications)
Location: Daisy Chain – Day Centre (Norton)
Salary: £28,000per annum
Hours: 37.5 hours per week
Duration of Contract: Permanent
JOB OVERVIEW
Help shape one of the most powerful voices in neurodiversity.
Daisy Chain supports more than 8,500 autistic and neurodivergent people and families across the North. and we’re growing fast.
We’re proud of our northern roots, our grassroots beginnings and our commitment to authentic, lived-experience-led storytelling.
As we expand our services, partnerships and national influence, we’re looking for a Marketing & Communications Coordinator to support our digital presence, strengthen our brand, and help us tell the real stories that drive understanding and change.
If you’re a content creator, storyteller, campaigner and connector - and you want your work to matter - this role is for you.
KEY TASKS
This is a creative, strategic and hands-on role.
Digital content and social media
You’ll create high-impact content for TikTok, Instagram, Facebook, LinkedIn and X — building a digital ecosystem that is:
- bold
- human
- authentic
- visually compelling
- grounded in lived experience
Blogs, interviews & live sessions
You will create:
- powerful blog articles
- interviews with autistic adults, families, staff, practitioners and partners
- live sessions (Q&As, myth-busting, awareness talks, service spotlights)
- panel-style conversations with experts and lived-experience advocates
Campaigns and change-making
You’ll help shape Daisy Chain’s voice on:
- inclusion
- equality
- mental health
- education
- employment
- accessibility
- everyday barriers faced by neurodivergent people
You’ll work closely with programme teams to produce compelling, positive and sometimes
challenging content that reflects real-life experiences.
Creative production
You’ll create:
- Reels and short-form video
- Photography and branded visuals
- Story-driven digital assets
- Impact stories
- Service features and case studies
Partnerships & engagement
Collaborating with:
- university partners
- volunteers
- external agenciesmedia outlets
- internal teams across the charity
You’ll help build a wider community of people who want to elevate and champion
neurodiversity.
Brand development
You’ll continue to evolve and protect the Daisy Chain brand, ensuring consistency, accessibility and a strong, inclusive visual identity.
Building internal confidence
You’ll support teams to:
- understand our tone of voice
- contribute stories safely and confidently
- capture content
- champion Daisy Chain’s mission
Additional Responsibilities:
- Comply with the Charities’ Health and Safety policy in all employment practices.
- Maintain the integrity of the Daisy Chain brand in all internal and external communications.
- Work in ways, which promote equality of opportunity, participation and responsibility.
- Maintain a proactive approach to your role and responsibilities along with a commitment to contribute and maintain the positive working ethos within the Charity
- Ensure attendance at staff meetings.
- Undertake any training and development deemed necessary for the pursuance of the post.
- Work in a way that contributes to the continuous improvement of the Charity’s services and embraces the organisations quality initiatives.
- Any other duties from time to time, commensurate with the level of the post.
This job outline is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.
This post is deemed to require an Enhanced Disclosure Check with the Criminal Records Bureau due to the fact that there is access to children and vulnerable adults. Further information on the Disclosure Services is available at www.disclosure.gov.uk.
Person Specification
Who we’re looking for!
A person who is:
- Creative and digitally skilled
- Passionate about inclusion, storytelling and social change
- Fluent in TikTok, Reels and emerging content trends
- Comfortable creating blogs, interviews and live sessions
- Able to create content that is emotionally powerful, visually strong and authentic
- Organised, proactive and strategic
- Experienced in delivering campaigns and growing online engagement
- Proud of northern identity and community values
- Ready to help Daisy Chain become a national voice for neurodiversity
Observable requirements:
- Writes clearly for different audiences and channels.
- Plans and schedules content using a content calendar.
- Works collaboratively with colleagues and partners.
- Able to prioritise tasks and meet deadlines.
- Use basic analytics/insights to improve content/
Lived experience of neurodiversity, personal, familial or professional and is warmly welcomed.
Apply for this job