Administrator at Durham Christian Partnership
Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline:
Based: Durham
Salary: £13 Per Hour
Salary Type: Fixed Salary
Location: County Durham
Role description: Administration
Overall responsibility of the job:
- To be responsible for supporting our team of Case Workers and Debt Advisers in their task of providing debt solutions and benefits advice to our clients.
- Dealing with enquiries from clients, referrers and creditors, whether by telephone, email, or post, and communicating with the relevant members of the advice team, and processing incoming and outgoing communications
Durham Christian Partnership’s purpose:
- To build relationships and work in partnership with other service-providers.
- To help build community.
- To promote diversity, equality and inclusivity in all we do
Role of the CMACD administrator:
CMACD Office
- Be a first point of contact for enquiries regarding CMACD from potential clients, referrers, creditors and the public who come into contact with the office, whether through telephone, email, post or online referral portals.
- Process incoming post and emails for the adviser team, ensuring that any client paperwork received is complete then scanning and sending documentation to the relevant adviser.
- Process outgoing communications for the team whether by email or post.
- Maintain availability of suitable resources to assist all the Debt Advisers
- Ensuring that the office printers, scanners, franking machine and other office equipment are maintained.
- Liaising with the team to ensure that the CMACD office is a safe space for all clients, staff and volunteers, and client confidentiality is respected.
For a full job description see attached or email office@durhamcp.org.uk
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