Advice and Information Worker at Search Newcastle

Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline:
Based: Newcastle
Salary: £26,926 Pro Rata
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Project Support
JOB DESCRIPTION
POST: Advice & Information Worker
Hours: We will consider applications for part time (20 hours) or casual work.
Salary: Search Salary Scale £ 26,926 pa pro rata, £13.96 per hour
Annual leave: 25 days plus bank holidays calculated and paid pro rata
Post holder reports to: Advice and Information Lead.
Closing date for applications: 13th June 2026 @ 10pm
Via email F.A.O. Simon Luddington
to info@searchnewcastle.org.uk
Interviews: To be arranged.
Role Description:
To provide information and advice, including welfare checks, Energy Advice to older people and their carers by telephone and by personal contact at the Search Advice Hubs and drop in sessions at our office in Benwell, at people’s homes, at outreach venues, including GP surgeries and for our work with partner organisations.
To provide advice and support to older people with issues that may arise in later life and can have a dramatic impact on their day to day living. This will include ill health, bereavement, mobility levels, living arrangements, financial difficulties, or care needs, all of which can be life changing events.
In addition, you will need to address issues such as reducing loneliness, social isolation, and improving health, producing effective support plans for clients to ensure they can resolve issues and effectively manage life changing events.
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