On Monday, February 5th, the VCSE Partnership Programme hosted an online 'Change NHS' Engagement Workshop on behalf of the North East and North Cumbria Integrated Care Board (ICB). Following the event, a report was produced and shared with the ICB, highlighting the key priorities and concerns raised by the VCSE sector. This blog explores those key considerations and reflects on the VCSE sector’s role in healthcare solutions.
Why We Ran the Engagement Session
The workshop provided a space for organisations to share their perspectives on three key NHS priorities:
- Moving care from hospitals to communities
- Shifting the focus from treatment to prevention
- Achieving inclusive digital transformation
As key delivery partners within local communities, VCSE organisations bring valuable insights on the realities of healthcare access, the challenges faced by marginalised groups, and the role of holistic, person-centred support. Their contribution is crucial to ensuring that NHS reforms genuinely meet the needs of all individuals and communities.
Key Considerations Raised by Attendees
Funding and Capacity
Participants emphasised that while shifting care to communities and increasing digital access can bring benefits, they require proper investment. VCSE organisations are already stretched, and additional responsibilities—whether in digital inclusion work, prevention initiatives, or community-based care—must be matched with sustainable funding.
Working Together for Better Outcomes
Collaboration between the NHS and VCSE sector is vital to achieving positive change. However, there is a need for greater recognition of the sector’s role, expertise, and ability to deliver services effectively. Stronger partnerships and better data-sharing mechanisms will help bridge gaps in care and improve health outcomes for communities.
Communication and Understanding
Clearer communication is needed between the NHS and the VCSE sector to ensure meaningful engagement and co-design of services. There was a call for a more consistent understanding of the VCSE’s contributions and for the NHS to actively involve VCSE organisations in decision-making processes.
Impact on Workforce
Concerns were raised about how NHS workforce pressures might be exacerbated by digital transformation and the shift towards community-based care. Attendees stressed the importance of ensuring that new models of care do not inadvertently increase staff burdens or result in job losses without viable alternatives.
Tackling Digital Exclusion and Accessibility
While technology has the potential to improve access to healthcare, digital exclusion remains a significant barrier. Rural communities, older people, and those without access to digital devices risk being left behind. Ensuring accessible, inclusive healthcare requires investment in both digital and non-digital options, alongside practical support for those struggling to engage with online services.
How the ICB Will Use This Information
The insights gathered from this engagement session have been submitted to the national Change NHS consultation, ensuring that the voices of VCSE organisations in the North East and North Cumbria contribute to shaping future healthcare policy.
The ICB recognises the valuable role of the VCSE sector in shaping and delivering healthcare solutions, which is why they asked for this engagement session, they remain committed to considering these insights as they develop future plans. The information gathered will help inform discussions on how to improve health outcomes across the region. While we are awaiting confirmation on how the Integrated Care Board (ICB) will utilise this information at a local level, we anticipate that it will help inform strategies moving forwards.
Conclusion: Stronger Together
The insights shared at the event reflect the wealth of knowledge, lived experience, and innovative solutions that VCSE organisations bring to healthcare discussions.
By working together in a more structured and meaningful way, the NHS and VCSE sector can create more effective, inclusive, and sustainable healthcare solutions. The workshop highlighted both opportunities and challenges, but above all, it demonstrated that when we listen to and support each other, we create better health outcomes for the communities we serve.
As we move forward, it is essential that the NHS recognises the value of the VCSE sector as an equal partner in delivering healthcare solutions. By investing in these partnerships and ensuring open dialogue, we can build a future where everyone has equitable access to the care and support they need.
Change NHS are now seeking feedback on some of their emerging ideas for change, developed based on consultation responses. Help shape the future of healthcare by sharing your thoughts on these proposals at Your Priorities for Change, by Monday, 14th April 2025.
If you would like to know more about the work of the VCSE Partnership Programme, hosted by VONNE, contact the team on email: healthandwellbeing@vonne.org.uk